Deadly Spin: An Insurance Company Insider Speaks Out on How Corporate PR is Killing Health Care and Deceiving Americans

The title of this book, Deadly Spin: An Insurance Company Insider Speaks Out on How Corporate PR is Killing Health Care and Deceiving Americans is a bit off-putting. Reading it, I mentally prepared myself for a diatribe written by a disgruntled low-level employee out to get his pound of flesh. We all know that health insurance companies are in the habit of denying coverage and raising premiums, occasionally exorbitantly, but they aren’t all that bad, right? Surely not as bad as the Wall Street firms that first took away our retirement savings and then our jobs.

I worked in the financial industry for 25 years. Nothing I saw there was as heinous as what is revealed in this book. Put simply, Wall Street may take away people’s money, but health insurance companies take away people’s lives.

Author Wendell Potter was an insurance company executive, heading up a PR department. For years, he participated in the shameless pursuit of profits over lives until he finally came face to face with the effects on real people of what he was doing. Visiting a clinic set up on a fair ground offering free health care to those who had no insurance and no means to pay for health care, he saw ordinary hardworking people reduced to being treated in animal stalls.

He has written about his experience in the health insurance industry, as well as his epiphany, in a straightforward manner, making it more powerful than if he had penned an hysterical screed. He takes us, step by step through the changes in the health insurance industry from a privately held companies offering true health insurance to the modern publicly owned companies whose focus is on profits rather than health.

The lengths to which health insurers go and the collusions in which they participate are extraordinary. They routinely deny coverage to people who need it and drop coverage of people who become ill. They hire outside PR firms who form bogus grassroots groups who lobby in favor of health insurers. They provide statistics to back up all of their false claims that any kind of healthcare reform is bad.

Potter devotes an entire chapter to revealing how health insurers torpedoed Healthcare Reform using all of the dirty tricks he had discussed in previous chapters. The reason we have no public option is because it would put the health insurance industry out of business prompting them to wage all-out war against it.

It took the death of a child who was denied a liver transplant to convince Potter to leave his job with CIGNA. He devotes his time now to healthcare reform advocacy and as a health insurance critic. He testified during the healthcare reform debates, but obviously not enough people listened to him.

In my opinion, this book should be required reading for every member of Congress. They need to know how they have been bribed and manipulated by the health insurers to do what’s best for the health insurance industry instead of what is best for the people who elected them to office.

Review copy courtesy of Bloomsbury Press

The Promise: President Obama, Year One

Barack Obama is not a saint. What a relief. The Promise: President Obama, Year One, written by Jonathan Alter, a Newsweek reporter, is a refreshing change from the worshipful treatment of President Obama in Game Change. Mr. Alter provides an even-handed treatment of the first year of the Obama presidency. He shows us a president who is all too human, making mistakes in both personnel and policies but mostly getting it right.

The reader is provided with thorough background information on all of the major players in President Obama’s administration. I was especially fascinated by the description of Chief of Staff Rahm Emanuel’s agonizing decision whether to take the job as Chief of Staff or remain in the House, eventually succeeding Nancy Pelosi to become the first Jewish Speaker of the House. First Jewish Speaker? I had no idea that anyone thought that way in the 21st century. I thought that we had put silly religious issues behind us. I’m old enough to remember when (Catholic) JFK was running for the presidency and voters (including my Goldwater Republican parents) were terrified that if he were elected, the Pope would be running the country. As history reminds us, JFK was elected and governed the country without the Pope.

First Lady Michelle Obama is treated respectfully. I was surprised to learn that despite her husband never having been subject to rumors of infidelity, she is described as "a tiger when it came to Barack and other women", the example of Halle Berry’s enthusiasm in campaigning for Obama prompting the future First Lady to forbid her husband to appear with her.

Mr. Alter’s previous book, The Defining Moment: FDR’s Hundred Days and the Triumph of Hope, dealt with FDR and the New Deal. Not surprisingly, he frequently draws parallels between President Obama’s first year in office and FDR’s first year in office. Both entered office faced with a collapsing economy. Both were forced to clean up the messes left by the previous administrations. And both passed landmark legislation in their first year, Social Security by FDR and health care reform by Obama.

It’s often difficult to end a book of this length and breadth, especially with the protagonist still early in his administration and still likely to continue making history, but I found the ending to this book very satisfying. The long, drawn-out battle for health care reform takes up most of the book, but in the end the reader is reminded of President Obama’s other first year accomplishments such as banning pay discrimination against women (always close to my heart), health insurance for millions of children, tightened rules governing credit cards and the crackdown on predatory lending, achievements that have become lost in the noise and confusion of the battle over health care, but which are huge victories in their own right.

Game Change: Obama and the Clintons, McCain and Palin, and the Race of a Lifetime

Having been bombarded by lots of juicy tidbits, I did something that I rarely do: I purchased a book the day it came out. I didn’t wait for a sale. I didn’t wait for the paperback. I bought it now because I had to have it now. I knew already that the Clintons have a dysfunctional marriage. That McCain chose Sarah Palin as a running mate in an attempt to steal the spotlight from Obama. I wanted the dirt on Obama.

Don’t get me wrong. I supported him throughout the campaign, voted for him on election day and now rant about the shenanigans in the House and Senate that are preventing him from doing the job he was elected to do. It’s just that he’s so perfect. No one can possibly be that perfect.

This book was a HUGE disappointment. It all but deifies Barack and Michelle Obama. I include Michelle because the other candidates’ spouses were thoroughly trashed. Except Todd Palin who got off rather easy.

The first two-thirds of the book were riveting. Every bit of dirty laundry belonging to Hill&Bill was hung out to dry. Every detail of every misstep of her ill-fated campaign was endlessly analyzed. John Edwards was portrayed as hopelessly out of touch, his wife less saintly than her reputation. The implication is that she drove him into Rielle Hunter’s arms.

Barack Obama could do no wrong and his campaign was perfect.

The last third of the book covering the election, had much less substance. It felt thrown together. What should have been the most exciting period in the run-up to the election with all of the material being provided by Sarah Palin’s mangling of the English language and attempts at gravitas instead managed to be almost boring. There were a few behind the scenes anecdotes that did much less harm to her reputation than the skewering she received from SNL and other late night comics. The big revelation that Cindy McCain has a boyfriend falls flat. All of the tired criticisms of McCain are trotted out.

And Barack Obama could do no wrong and his campaign was perfect.

The authors promise much more than they deliver. They have an obvious bias towards Obama. I feel cheated. I was promised “The Race of a Lifetime” but got “Barack and Michelle Obama are saints and everyone else are sinners” instead.